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McKinley Marketing Partners is seeking an experienced Customer Experience (CX) Marketing Specialist for a short-term (4-6 weeks) project with an oil & gas client located in Spring, TX.
In this role, you will work with marketing and industry analysts/vendors on creating a CX Toolkit. CX Toolkit will be a guide for marketing on how to create personas, customer journey maps, develop a go-forward plan/solution and measure success.
Must have 3-5 years of marketing experience to support Customer Experience efforts. Should have working knowledge of tools used to create/facilitate positive customer experience management. Individual must be skilled at communication with internal and external stakeholders, very organized and proficient with Microsoft PowerPoint